We always try to offer our customers a hassle-free shopping experience in our online shop. To make things run smoothly for you, always use the latest version of your web browser and enable JavaScript. 


Tips to troubleshoot technical problems

  • Restart the browser or device.
  • Clear cookies and cache in your browser settings.
  • Try a different payment method.
  • Try a different device or browser.


If you try many times in a row without success then our system may block you. We advise you to wait 24 hours before trying again. If the issue persists, please contact us with a screenshot of the issue.