Online bike shop
Do you have a question concerning your last order? Check here!
Our customer service phone is currently not staffed. Please contact us through the contact form.

Services

Where can I see my orders?
You will need to log in to your customer account. On the left side of our homepage, select  "Orders". Here you can see all the orders registered w...
How do I reset my password?
If you have forgotten your password, you can select the function "Forgotten password?" under the item "Login" at any time. Enter our...
How do I log out of my customer account?
To log out, hover your mouse over the button of your account (do not click on it). A drop-down menu will appear, in which you can click on the button "...
How do I add items to my wish list?
On the product page of the desired item, click on the heart button to add the item to your wish list. Please note that placing an item on the wish list does...
How do I change my password?
You can easily change your password in your customer account. To do this, you need to log in and on the left-hand side, click on "Account management&qu...