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General

Can my bike be modified before delivery?
All products are sold as stated in the listing, so we cannot modify the bikes before delivery. You are welcome to order a desired part or accessory and then...
Can you switch the brakes so they are set up according to UK standards?
As for the brake setup, it is not possible for us to switch the brakes prior to packaging for delivery. You can have this work done by a local bike shop in ...
Where do I find the frame number on my bike?
It is not possible for us to send you the frame number of your bike, since these are not stored in our system. Frame numbers are usually stamped on the bott...
When should I do the first service on my bike?
We recommend the first inspection be carried out after about 100-200 km riding or 6 weeks, whichever comes first. In particular, all screw connections (...
What is the weight limit of my bicycle?
Most manufacturers build bikes to have a weight limit of about 120 kg, which includes the weight of the bicycle, add-on parts, and the rider. The bicycle&#x...