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Shipment and delivery
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Shipment and delivery
Shipment and delivery
General
5
Where do you deliver?
Can you deliver to BFPO addresses?
Can I choose a specific carrier to deliver my order?
How long is the delivery time?
Is my parcel insured?
Delivery status
4
Can I see where my order is at the moment?
When will my order be delivered?
Which shipping company will deliver my order?
Can I change the delivery address?
Delivery issues
5
Why have I received a partial delivery?
What should I do if I receive a damaged item?
An article was missing! What should I do?
What should I do if I receive the wrong item?
My order could not be delivered! What do I do now?
Shipping costs
3
Will I have to pay import fees?
What are the shipping costs?
What are the shipping costs for mixed baskets?
Bicycles and bulky goods
2
Will my bike be delivered assembled?
How do I assemble my bike?
